If your iPad's screen is black, showing the Apple logo, try connecting your iPad to Finder. You can first try updating your software, and if that doesn't work, restore your device.. Screen just stays black. I have to hold the home screen button and power button to restart it for it to work again. Even if the battery is at 100% it's.. The software problem that made your iPad screen black hasn't actually been fixed. If the problem continues to occur on your iPad, we highly recommend putting it into DFU mode and restoring. Before you do, back it up first! How To Back Up Your iPad. A backup is a copy of all the data on your iPad. It's a good idea to back up your iPad in.
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If iPad still doesn't turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn't working correctly after you restart it, see the iPad Support website. These support pages should help with troubleshooting general battery and charging issues:. If your iPad still doesn't turn on, learn what to do. If your iPad turns on but gets stuck during startup. If you see the Apple logo or a red or blue screen during startup, try these steps: On your iPad without a Home button. Connect your iPad to a computer. On a Mac with macOS Catalina, open the Finder.